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Lesson 1: Is analytical quality still an issue in laboratory testing?
In Myths of Quality, Dr. Westgard challenges
the current thinking that analytical quality is better than needed for
medical care. He sets out the objective of developing a quantitative quality
planning approach to guarantee that laboratory testing processes will achieve
the necessary quality in routine service. In Understanding Quality,
Jerry Ehrmeyer discusses the relative nature of quality and the need for
"standards" to compare and judge quality. |
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