Lesson 16: What else is happening in quality management?

Trends in Quality Management describes the emerging interests in outcome measurements and utilization control. In Approaches to Clinical Laboratory Utilization, Dr. Arthur Eggert presents some strategies on how to get started managing the utilization of laboratory tests. These discussions will help you understand the importance of analytical quality management in the big picture.
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Objectives: 

Understand the role of statistical QC in the big picture of quality management. 
Identify current management trends in outcomes and utilization. 
Recognize some initial approaches to laboratory utilization. 

Web materials: 

Essay: Trends in Quality Management 
Essay: Clinical Laboratory Utilization 

Things to do:

Study the materials. 
Assess the adequacy of your organization's approach to analytical quality management. 
Identify your organization's initiatives for managing utilization and measuring outcomes. 

Assessment: View the Answers

Why is statistical QC still important? 
Is analytical quality management now so good that laboratory tests surpass clinical needs? 
What is outcomes assessment? 
What is utilization control? 

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