Lesson 1: Is analytical quality still an issue in laboratory testing? In Myths of Quality, Dr. Westgard challenges the current thinking that analytical quality is better than needed for medical care. He sets out the objective of developing a quantitative quality planning approach to guarantee that laboratory testing processes will achieve the necessary quality in routine service. In Understanding Quality, Jerry Ehrmeyer discusses the relative nature of quality and the need for "standards" to compare and judge quality.

View Outline    View Syllabus   View Archives   View Reference List   View Glossary

Objectives:  Begin thinking about quality management in a critical way.  Understand that current beliefs about quality may not be grounded in fact.  Identify a critical issue for managing quality in a quantitative way.  Web materials: Essay: Myths of Quality  Essay: Understanding Quality  Things to do:  Study the materials.  Review your laboratory's quality control polices and procedures.  Assessment: View the Answers What myths of quality exist today?  What needs to be done to change quality management?  How does your laboratory select a QC procedure?  Return to the top  View the Participant Q & A

Questions, comments,  suggestions, and feedback are encouraged!
Use feedback form on this website Or e-mail westgard@westgard.com.

This website is best viewed by Internet Explorer or Netscape 2.0 or better.