Tools, Technologies and Training for Healthcare Laboratories

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Quality is Job 1 when the rubber meets the road

Yes, it's a mixed metaphor. It's also an essay on the Ford/Firestone debacle, and what it means to us in healthcare laboratories. First we saw the $100 million fine on a medical device manufacturer, now the recall of millions of defective tires. When will we realize that higher management has a problem with quality? (Preview) login to read