QUALITY
REQUIREMENTS:
THE DEBATE HEATS UP!
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A word from
Dr. Westgard |
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After simmering on the back burner for many years, the issue
of how to define quality requirements for laboratory tests is
beginning to heat up again! This was one of the topics of the
program and the subject of much of the informal discussion at
the European Conference on Quality [R]evolution in Clinical
Laboratories that was held in Antwerp on October 29-30,
1998. Contributors included Callum Fraser (Scotland), Renee Dybkaer
and Per Hyltoft Petersen (Denmark), Sverre Sandberg (Norway),
Henk Goldschmidt (Holland), and Jean Clauder Libeer (Belgium),
as well as David Kelly (USA, NCCLS), David Bruns (USA, University
of Virginia, editor of Clinical Chemistry), and Sharon Ehrmeyer
(USA, University of Wisconsin-Madison). In its 4th year, this
conference emerged as one of the key venues for the serious discussion
of international issues in laboratory quality management.
We are pleased to provide on this website an in-depth discussion
by Dr. Callum Fraser on the use of "biological
variation data for setting quality specifications", along
with a data bank of figures for intra-
and inter-individual biological variability from Drs. Maria Angeles
Sebastian-Gambaro, Francisco Javier Liron-Hernandez, and Xavier
Fuentes-Arderiu.
ISO TAG 212 WG3 draft document
The current discussion of quality requirements is being stimulated
by a draft document on analytical goals that is being developed
by Working Group 3 (WG3) of the International Standards Organization
Technical Advisory Group number 212 (ISO TAG 212). The ISO TAG
212 activities are being administered via NCCLS, but the ISO process
for developing a standard seems to be quite different from the
NCCLS process. One difference is the composition of the committee
and working groups, where ISO depends on official country representation
whereas NCCLS traditionally depends on scientific experts in the
specific area. Therefore, many of the laboratory scientists who
are experts in the area of analytical goals are not members of
the working group and have not been involved in the development
of the standard. Their reaction to the ISO draft document has
been so heated that a proposal has been made to the International
Union of Pure and Applied Chemistry (IUPAC) to sponsor a conference
to formulate a consensus document to aid ISO in their efforts
to prepare a useful standard.
Need for a system of quality standards
Hopefully, the outcome of this debate will be a system of quality
standards that are practical for laboratory applications. A system
is needed because there will never be agreement on a single approach
for defining standards of quality. There is a need to define a
hierarchy of quality standards in a manner analogous to the hierarchy
of standard materials and methods for documenting the traceability
of a field method. Different standards are needed and are appropriate
in different situations. Rather than arguing about the best way
to define a quality standard, we need to establish the relationships
between the different types of quality standards and identify
the proper application of each.
For example, there is a natural hierarchy for certain types
of quality standards, such as clinical outcome criteria, analytical
outcome criteria, and analytical operating criteria. Clinical
outcome criteria encompass the highest number of variables or
factors that affect the value observed for a test result. Analytical
outcome criteria encompass all the analytical factors, but do
not consider the effects of pre- or post- analytical factors.
Operating criteria provide specifications for individual components
of error, such as imprecision and inaccuracy, as well as specifications
for quality control. Thus, there is a natural hierarchy from broad
clinical criteria to overall analytical performance to specific
error characteristics on the basis of the factors encompassed
by the different criteria.
Here are some other differences that can be considered in a
system of quality standards:
- Different quality standards require different formats,
e.g., clinical outcome criteria can be defined in terms of medically
important changes in test values, analytical outcome criteria
can be stated in the form of allowable total errors, and analytical
operating specifications are stated in terms of the allowable
imprecision (CV), allowable inaccuracy (bias), and QC (control
rules, number of control measurements) that are needed in the
daily operation of a method.
- Different quality standards are needed for different applications,
e.g., clinical outcome criteria are used in guidelines for interpretation
of patient test results, analytical total error criteria are
used to score proficiency testing results, and criteria for imprecision,
bias, and QC are used to manage the routine operation of a method.
- Different sources of information are appropriate for defining
different types of criteria, i.e., physician practice guidelines
and standard clinical pathways may be useful for defining clinical
outcome criteria, population biological variation may be useful
for defining the allowable total error, individual biological
variation may be useful for defining the allowable imprecision,
and the sensitivity of diagnostic patient classifications may
be useful for defining the allowable bias.
- Different sources of information may be available, or
may be more reliable, at different times during the evolution
of a testing process, e.g., for new diagnostic tests, it
may be possible to define medically important changes in the
test results from the initial clinical studies of a method's
diagnostic sensitivity, specificity, and predictive value; for
well-established tests, there is already available an extensive
"data-bank" of estimates of biologic variability.
- Different quality standards may take priority in different
situations, e.g., government regulations may place a high
priority on satisfying proficiency testing criteria in certain
laboratory situations, whereas special patient needs may set
more demanding clinical criteria in other settings.
For all these reasons, there is a need to develop a system
that integrates the different types of quality standards, different
sources of information or data for defining those standards, and
different applications of those standards.
An example system
The accompanying figure shows the
relationships between certain kinds of quality criteria. Starting
at the top left of the figure, standard treatment guidelines (clinical
pathways, clinical practice guidelines, etc.) can define the medically
important changes that establish clinical outcome criteria (or
decision intervals, Dint). Such clinical criteria can
be converted to laboratory operating specifications for imprecision
(smeas), inaccuracy (biasmeas), and QC (control
rules, N) by a clinical quality-planning model [1] that accounts
for preanalytical factors, such as within-individual biologic.
Biologic goals based on within-subject biologic variability should
set a boundary condition on these operating specifications, defining
the most demanding condition for stable performance that would
be required to monitor changes in individual subjects. The right
side of the figure shows how proficiency testing criteria define
analytical outcome criteria in the form of allowable total errors
(TEa), which can likewise be translated to operating
specifications (smeas, biasmeas, control
rules, N) via an analytical quality-planning model [2]. Note that
the allowable total error can also be set on the basis of total
biologic goals [3], therefore the extensive
data-bank of individual biologic variation can also be useful
in this situation.
Quality standards for clinical outcome, analytical outcome,
and analytical performance characteristics are all part of a system
for analytical quality management. With the systems approach outlined
here, both clinical and the analytical outcome criteria can be
converted to operating specifications that define the performance
characteristics required by the testing process at the bench level
of operation. The bottom line is the imprecision, inaccuracy,
and QC that are necessary for the laboratory to manage and assure
the quality of the testing process. One common limitation of current
approaches for defining specifications for allowable imprecision
and allowable inaccuracy is that the known "insensitivity"
of common laboratory QC procedures is not adequately considered,
therefore the specifications apply only to stable methods that
do not need any quality control. Until operating specifications
- including QC specifications - can be defined, quality standards
will have little practical value for managing and assuring the
quality of the test results produced in routine laboratory service.
References
- Westgard JO, Hyltoft Petersen P, Wiebe DA. Laboratory process
specifications for assuring quality in the U.S. National Cholesterol
Education Program. Clin Chem 1991;37:656-661.
- Westgard JO, Wiebe DA. Cholesterol operational process specifications
for assuring the quality required by CLIA proficiency testing.
Clin Chem 1991;37:1938-1944.
- Hyltoft Petersen P, Ricos C, Stockl D, Libeer J-C, Baadenhuijsen
H. Fraser CG, Thienpont L. Proposed guidelines for the internal
quality control of analytical results in the medical laboratory.
Eur J Clin Chem Clin Biochem 1996;34:983-999.
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- Putting Quality into Quality Control
- Assuring Quality through Total Quality Management
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- Quality Goals, Requirements, & Specifications
- Future Directions in Quality Control
- The Myth of Medical Decision Limits
- Quality by Design
- Tools and Technology for QC Training
- Education and Training for Analytical Quality Management, Part I
- Mapping the Road to Analytical Quality with OPSpecs Charts
- Quality and Commerce
- QC - Back to Basics
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- The Need for a System of Quality Standards
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- Hear, Hear, Hearings on Untruth and Unquality, Part I
- Hearings on Untruth, Part II: Cracks
- Hearings on Untruth, Part III: Facts
- Hearings on Untruth, Part III: Broken Windows
- Connecting the Dots
- Hearings on Untruth, Part IV: Inadequate Inspections
- Hearings on Untruth, Part V: Bad Apples or Tip of the Iceberg?
- The Quality of Laboratory Testing, Part I
- No Laboratory Left Behind
- Vioxx and Values, Vaccines and Votes
- The Quality of Laboratory Testing: Methodology
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- Bah, Humbug! How I learned to love EQC
- The Quality of Glucose Testing
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- The variability of estimates from PT surveys
- Links to India, Part I
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- QC: Not just a technicality
- 2005 in Review: 100,000 miles to Quality
- Unannounced Inspections, Unknown Consequences
- Hopeful Healthcare in a Fearful Society
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- Trouble with Tracking Tests
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Westgard QC, 7614 Gray Fox Trail, Madison WI 53717
Call 608-833-47183 or e-mail us at westgard@westgard.com
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