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Dr. Carmen Ricos and the Biodatabase E-mail

In addition to letting us post another one of her databases, Dr. Carmen Ricos agreed to answer a few questions about the work, the results, and the meaning of all this biologic variation.

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Paul Epner and Labs are Vital E-mail

The recently-retired head of the Labs Are Vital™ initiative talks about developing, launching, and growing the popular laboratory community program.

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Interview with a Black Belt E-mail
Written by Sten Westgard   

An interview with a Six Sigma Black Belt from Quest Diagnostics.

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Interview with a Black Belt: Charleston Area Medical Center & GE E-mail
Written by Sten Westgard   

We are lucky to have an interview with both a Black Belt in training and a Master Black Belt. This not only gives us a chance to discuss the process of becoming a black belt, it also gives us the opportunity to view a Six Sigma project as it is being implemented.

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Interview: Process Metrics "Un-belted" at Covance Central Laboratory Services E-mail
Written by Sten Westgard   

An interview wth Dr. Gordon Kapke, VP for Global Technical Affairs at Covance Laboratories. Dr. Kapke describes how Covance has applied the Six Sigma concepts without formally implementing an entire Six Sigma management program. You don't need to have a black or green belt to strive to zero defects.

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