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Six Sigma Basics: Process improvement, goals and measurements
Written by James O. Westgard, Ph.D.   

Just what is Six Sigma? What has it accomplished? Does it apply to healthcare laboratories? Do I really have to learn it? All these questions (and more) are answered in this lesson. This is a gentle introduction to Six Sigma -- in fact, this lesson provides a "statistic-free" description of Six Sigma.

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