Tools, Technologies and Training for Healthcare Laboratories

Advanced Quality Management / Six Sigma

Six Sigma: Quality Design and Control Processes

Six Sigma tells us that well-designed processes will reduce waste, boost efficiency, and increase profits. But how do we "design well" in the laboratory? How do we convert our customer feedback into useful quality requirements and method specifications. Dr. Westgard provides step-by-step guidelines, graphic tools, and advice. (preview)

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