Patient Safety Concepts
In 1996, Diane Vaughan coined the term "Normalization of Deviance" to describe how NASA and its related industries rationalized their way into the decision to launch the Space Shuttle Challenger in 1986. Decades later, this safety concept still applies - and is very germane to many of our current QC practices in the laboratory.
You probably already know that Patient Safety is an important "new" concept in healthcare. It's a hot topic in articles, at conferences, and new institutions have been created and new laws have been passed just to promote Patient Safety. So where does the lab fit in?