Tools, Technologies and Training for Healthcare Laboratories

Nine Questions about Risk-Based QC Plans

Posted by Sten Westgard, MS

Now that we know EQC will officially be phased out and instead Labs will have to develop QC Plans through Risk Analysis (as explained in CLSI's new guideline EP23A), some of the waiting is over. EQC, which was fatally flawed from the start, is going to go away.

However, the exact regulations about QC Plans and Risk Analysis have yet to be written (or, at least, are not yet known by the general public). What makes this more uncertain is that EP23A is only meant as a guideline, and the Risk Analysis approach discussed in the guideline is only meant as a possible example. Risk Analysis is a long-established technique (outside the medical laboratory) and has many different formats and levels of complexity. Even between EP18 and EP23, there are discrepancies between the Risk Analysis recommendations (EP18 recommends a 4-category ranking of risk, while EP23 recommends a 5-category approach).

So while we're waiting for the other shoe to drop (in the form of detailed regulations and accreditation guidelines governing Risk Analysis), we might as well talk about what questions those rules will have to answer...

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Westgard at AMP, Webinar on healthcare reform

Posted by Sten Westgard, MS

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CLSI Publishes EP23A

Laboratory Quality Control Based on Risk Management

Posted by James O. Westgard, Sten A. Westgard

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New Diagnosis: HbA1c for Diabetes

Posted by Sten Westgard, MS

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Westgard Workshops 2011

Posted by Sten Westgard, MS

W-Workshops2011small

Westgard QC is proud to announce 2 new public workshops to be held this year:

Both workshops will be held at the DoubleTree Hotel in Madison, Wisconsin.

For more than a decade, the Westgard Workshops have provided in-depth training that can't be found at other conferences. If you want to be more than an anonymous seat in a cavernous hall... If you want to learn whether or not the latest management fad has any real applications in laboratories... If you want honest assessments instead of equivocal statements... If you care more about practical tools than precious theory... You need to attend the Westgard Workshops.

More details on the workshops after the jump...

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EP22, Where are you?

Posted by Sten Westgard, MS

QuestionSign
Earlier, we posted an article on the website with a darkly humorous take on the passing of the CLSI EP22 guideline, which voted itself out of existence in late 2010. Other websites have also noted its passing.

But it's worthwhile to take a moment to discuss, in all seriousness, where we are with Risk Information, Risk Management, "Equivalent QC", and the CLIA Final Rules. How did we get here? What drove us to this state? Where are we going next?

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Medical Labs are not like Oil Rigs, right?

Posted by Sten Westgard, MS

Oilspill

The National Oil Spill Commission released a preliminary chapter of its report today. This is the commission charged with finding out what went wrong with the Deepwater Horizon / Macondo oil rig in the Gulf of Mexico that blew up in 2010 and spilled 4 million barrels of oil and killed 11 workers.

Whenever there are big stories in the media, we like to take a look at them to see if we can learn anything, find any connection between the disaster and our own situation in the medical laboratory community. But from a distance, it's hard to see any similarities between oil rigs and labs, right?

Right?

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New Course: Risk Analysis Guidelines

Posted by Sten Westgard, MS

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A Brisk Intro to Risk

Posted by Sten Westgard, MS2010-workshops-JNJOW

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New Book: Basic QC Practices, Third Edition

QC3_200

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Errors about how much error is acceptable

Posted by Sten Westgard, MS

Alan Greenspan gave some instantly notorious testimony to the US Congress recently:

“I was right 70 percent of the time, but I was wrong 30 percent of the time,” 

I'm not sure what was more concerning; the fact that he admitted that almost a third of the time he was wrong, or that he clearly believes that being right only 70% of the time was acceptable. Clearly, for a man once called "The Oracle" and Maestro, he was lowering the bar on the standards for judging him.

Testimony like that raises some instant questions:

  • If Alan Greenspan was responsible for setting the direction of the world's greatest economy, is a 30% error rate acceptable?
  • If Alan Greenspan was an airline, would you fly him?
  • If Alan Greenspan was a core laboratory test, would you buy the instrument?
  • If Alan Greenspan was a glucose meter, would you buy the device?
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What about Bias? (in enzyme assays)

Posted by Sten Westgard, MS

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Gut-check time for Glycated Hemoglobin

In the January editorial of Clinical Chemistry, Few Point-of-Care Hemoglobin A1c Assay Methods Meet Clinical Needs, by David E. Bruns1 and James C. Boyd, there’s a key paragraph that goes beyond the HbA1c methods covered by the study by Lenters-Westra and Slingerland (Six out of eight hemoglobin A1c point-of care instruments do not meet the generally accepted analytical performance criteria. Clin Chem 2010;56:44 –52.)

“There is increasing recognition of a need to improve the precision of HbA1c assays, in view of the low biological variability of Hb A1c. The NGSP plans to reduce the
acceptability specification for level 1 laboratories to 0.70% and for manufacturers of all Hb A1c methods to <0.75% in 2010 (http://www.ngsp.org/ ngsp/prog/News/manuf09.html; accessed October 28, 2009). The College of American Pathologists (CAP) also has recognized the need to tighten total error criteria for Hb A1c and is in the process of
revising the criteria used in grading proficiency tests (http://www.
ngsp.org/ngsp/prog/News/manuf09.html; accessed October 28, 2009). In 2007,
the limit specified by the CAP for acceptability on HbA1c proficiency testing was +/- 15% of the target value. This limit was lowered to +/-12% in 2008 and to +/-10% in 2009, and it will be lowered to +/-8% in 2010 and to +/-6% in 2011. “

As these quality requirements tighten, how are we going to respond?

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Q & A: New instrument, Same as the Old Instrument?

Posted by Sten Westgard, MS

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Seeking Laboratory Best Practices

Posted by Sten Westgard, MS

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The Risks of Risk Management, Redux

By Sten Westgard, MS

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Comments on "HbA1c for screening and diagnosis of diabetes?"

By Sten Westgard, MS

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Failure is an option?

By Sten Westgard

On November 4th, the Joint Commission issued an interesting press release, titled "Lab Decisions Will No Longer Affect Hospital Decisions."

The specific language of the press release stated:

"Beginning January 1, 2009, under new Joint Commission policy, laboratory accreditation decisions will no longer immediately impact hospital accreditation decisions."

I have subsequently seen comments on a listserve wondering if it's now acceptable for JC-accredited hospitals to have laboratories that fail inspections. The simplistic interpretation of this rule is that laboratory problems no longer impact the hospital. Hospitals can keep running regardless of the state of their laboratory.

But that's not really the case.

I contacted Megan Sawchuk, Associate Director of the Standards Interpretation of the Joint Commission. She elaborated on the new policy and cleared up any ambiguity:

"The December 2008 Perspectives announcement regarding laboratory accreditation decisions has two important elements. One, the Accreditation Committee voted to eliminate the automatic, direct weight of an adverse decision in the laboratory on the hospital. And two, an adverse laboratory decision from The Joint Commission, CAP or COLA will be added to the hospital's Priority Focus Process (PFP) data. PFP data is presently used by The Joint Commission to monitor the hospital's overall performance and prioritize the timing of their unannounced survey in the 18-39 month window. Thus, an adverse decision in the laboratory will significantly increase the likelihood of an earlier hospital survey to assess compliance at the organizational level.

"By using this method, the hospital decision is based on their actual overall performance with consideration of that of the laboratory. This is an improvement over the current process of automatically applying an adverse laboratory decision to the hospital, which assumes an overly simple relationship between the two integrated but separate entities. Noncompliance in the laboratory is often associated with poor performance in the overall organization, but not always. This method also maintains the integrity of the the laboratory as an essential service in the hospital's accreditation decision process."

To be clear: a failing laboratory will still take down a hospital with it. The downward spiral to revocation of accreditation may not be as fast as it used to be. But the usual regulatory process takes time in any case. Inspections generates citations, which require responses, which may then generate additional inspections, additional responses, etc. Immediate action happens very rarely. The Joint Commission retains all the policies and tools they need to come down hard on a lab and hospital. This new policy just gives them a little more latitude.

One last thing: this is a clear admission that many laboratories in America have significant problems. If laboratories were operating perfectly (or even just in compliance) and there weren't any worries about them, we would have no need to decouple their accreditation decisions from the hospitals.    

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What's New: November 2008

New Download: Sigma-Metrics Tool (and audioconference presentation)

On September 4th, 2008, Dr. Westgard spoke as part of the AACC audioconference on "New Directions in Laboratory QC" -  which was subsequently quoted in the Clin Lab News article on Risk and CLIA.  We are pleased to make available Dr. Westgard's complete presentation, as well as two Sigma-metrics Charts and instructions on how to use them in QC Design.




Westgard Sigma Analysis: A new direct HbA1c Method

At the 2008 AACC/ASCLS convention, a poster was presented for a new direct enzymatic assay for %HbA1c. How does it stack up against HPLC and immunoassay methods? How do you judge a method when you've got multiple comparison methods and multiple quality requirements?




Interview: Dr. R. Neill Carey (A brief introduction to EP 15)

We were fortunate to get R. Neill Carey, PhD, the chair of the CLSI EP 15 committee, to present and 
explain that new standard at the Chicago Method Validation workshop. He also contributed a chapter to the new Basic Method Validation manual on the same topic. But for those who have never heard of EP 15 before, we conducted a short interview with Dr. Carey. This short introduction to EP 15 may pique your interest in this new guideline.




Thinking about Three Sigma: 2 thoughts on troublesome performance

In a previous lesson, we discussed some possible actions to take when the Sigma-metric for a method is higher than Six. But what about those methods with low Sigma-metrics? What do you do when Sigma analysis delivers bad news?




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Talking about CLIA and Risk in Clin Lab News

by Sten Westgard, MS
Updated 11/7/08

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