Tools, Technologies and Training for Healthcare Laboratories

Coming to Lima, May 17-18, Intercal 2017

Posted by Sten Westgard, MS

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Q & A: Is this a 4:1s violation?

Posted by Sten Westgard, MS

We got the following question emailed to the website recently:

Greetings, I was [wondering] if the following case represents [violation] of 4 1s rule?

Control (A) point 1= EXCEEDS 2 SD /-2 SD lines >> warning

Control (A) point 2= WITHIN 2 SD/-2 SD lines >> accepted

Control (A) point 3= EXCEEDS 2 SD /-2 SD lines >> warning

Control (A) point 4= WITHIN 2 SD/-2 SD lines >> rejection

all the point[s] on the same side of the mean.

What do you think? The answer, after the jump

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Thank you, Haerbin!

Posted by Sten Westgard, MS

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A new Sigma-metric software program!

Posted by Sten Westgard, MS

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Q & A: The basis of bias%?

Posted by Sten Westgard, MS

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Thank you, Hanoi

Posted by Sten Westgard, MS

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Exclusive Sigma VP Consultants in China: QuaLab

Posted by Sten Westgard, MS

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Westgard Quality Manager Training: Shanghai

Posted by Sten Westgard, MS

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Come Join Us: Westgard & Westgard at the Heart of Quality

Posted by Sten Westgard, MS

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New Publication: Global Survey of EQA / PT performance

Posted by Sten Westgard, MS

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Are we measuring too much?

Posted by Sten Westgard, MS

A recent op-ed in the New York Times by Dr. Robert Wachter as well as an interview with Don Berwick in HealthLeaders Media broached a taboo topic: is healthcare measuring too much?

'[T]he measurement fad has spun out of control. There are so many different hospital ratings that more than 1,600 medical centers can now lay claim to being included on a “top 100,” “honor roll,” grade “A” or “best” hospitals list. Burnout rates for doctors top 50 percent, far higher than other professions. A 2013 study found that the electronic health record was a dominant culprit. Another 2013 study found that emergency room doctors clicked a mouse 4,000 times during a 10-hour shift. The computer systems have become the dark force behind quality measures.'
How Measurement Fails Doctors and Teachers, New York Times, January 16, 2016

As the global debate over establishing the best error models and performance specifications rages, laboratories are probably asking themselves the same questions that the doctors are asking: how many metrics are too much?

A possible answer, or at least some more questions, after the jump...

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Quality in the Spotlight 2016!

Posted by Sten Westgard, MS

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Thanks, NCCL!

Posted by Sten Westgard, MS

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Westgard in the News: Shaking up QC Frequency

Posted by Sten Westgard, MS

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Six Sigma Metrics ... Surging in China

Posted by Sten Westgard, MS

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Sigma Metrics ... Spotted in Chinese EQA Reports.

Posted by Sten Westgard, MS

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Join me in June at Virginia Beach

Posted by Sten Westgard, MS

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Join us in June at ASCLS

Posted by Sten Westgard, MS

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How I spent Lab Week 2019

I was blessed enough to spend the week in China during Laboratory Professionals Week: training, lecturing, q & a’ing. Celebrating one laboratory’s verification of performance Not just celebrating with labs but I hope empowering them to achieve even better results in the future.

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New Course!! Six Sigma Metrics

Posted by Sten Westgard, MS

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