Tools, Technologies and Training for Healthcare Laboratories

Quality is Job 1 when the rubber meets the road

Yes, it's a mixed metaphor. It's also an essay on the Ford/Firestone debacle, and what it means to us in healthcare laboratories. First we saw the $100 million fine on a medical device manufacturer, now the recall of millions of defective tires. When will we realize that higher management has a problem with quality? (Preview)

2001: Year of the Odyssey

An updated version of this essay appears on the Nothing but the Truth about Quality book.

This isn't the first nor probably the last article to compare this year to the landmark film 2001: A Space Odyssey. Over 32 years ago, Stanley Kubrick and Arthur C. Clarke predicted a world of routine space travel, giant computers, and vast possibility. Has our 2001 met these expectations -- in the laboratory? Dr.Westgard muses on what laboratory professionals thought back in 1968 and how things have "changed" since then.

Cooking the books: Does it happen in the laboratory?

Enron, Arthur Andersen,Worldcom, the list goes on and on. Corporate scandals have swept the nation. Executives have been cooking the books and playing with the numbers. Are we in the laboratory immune? Or have we been playing with our numbers, too? Dr. Westgard examines some of the current laboratory practices, including guidelines recently published, to see if the numbers add up. (Preview)

Has Quality been "Enronned"?

An updated version of this essay appears on the Nothing but the Truth about Quality book.

As the Enron scandal unfolded, it was tempting to believe that those terrible practices could never happen in healthcare. Alas, Dr. Westgard has examined the facts of the Enron case and seen the hidden face of our healthcare industry. We have much of Enron in our laboratories, our institutions, our regulators, our control and diagnostics manufacturers, even in our professional standards. Read this essay to see what we can learn -- and unlearn -- from the Enron scandal. (Preview)

A momentous happening - A New Way to do QC!

A new QC technology has been cleared that replaces the use of traditional external quality controls. This happened because a manufacturer submited a claim for this new QC technology and provided the documentation to defend that claim. Read all about it!

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