Tools, Technologies and Training for Healthcare Laboratories

Six Sigma

Six Sigma - A Project in Action

Recently, the Charleston Area Medical Center in West Virginia embraced Six Sigma. Melda Brown, a Black Belt in training, is one of their staff bringing better quality control to healthcare. Ms. Brown has been extremely generous in allowing us a glimpse of her Six Sigma Project as it is being implemented. Here we present the Define and Measure phases of her project.

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