Earlier this year, a study characterized the common issues facing health care organizations that are not considered high quality or highly reliable. In management literature, we spent a lot of time studying success stories - can we learn something from the failures?

At the 2018 AACC/ASCLS confernce, John Carreyou was a keynote guest, discussing the investigative reporting he conducted that brought down the vaunted but fraudulant Theranos company. In 2016, Theranos' Elizabeth Holmes was the keynote guest. Have we really learned that much in 2 years?

Automation ("tracks") is marketed to laboratories as the solution to most if not all of their problems. But when done poorly, it can actually causes more problems than it solves. Take this opportunity to learn the inefficiencies that may befall a laboratory that selects the wrong automation solution.

What's the low-down on taking the low bid for a diagnostic instrument? Protect yourself and your lab so you don't end up penny-wise, pound foolish in your diagnostic decisions.